Privacy Policy – GBPro

Introduction

At GBPro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, gbpro.online, interact with our services, or contact us via email at info@gbpro.online. By using our website or services, you consent to the practices described in this policy.

This policy is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) for users in the European Union, the California Consumer Privacy Act (CCPA) for California residents, and other relevant regulations. We encourage you to read this policy carefully and contact us with any questions.

Information We Collect

We collect information to provide and improve our services, including web design, branding, mobile applications, and digital marketing. The types of information we may collect include:

1. Personal Information

  • Contact Details: Name, email address, phone number, and mailing address provided when you fill out forms, contact us, or request services.
  • Business Information: Company name, job title, or other details shared during project inquiries or consultations.
  • Payment Information: Billing details, such as credit card or bank information, processed securely through third-party payment processors (we do not store this information directly).

2. Non-Personal Information

  • Website Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, pages visited, and time spent on the site, collected via cookies and analytics tools.
  • Aggregated Data: Anonymous data used to analyze trends, improve our services, or enhance user experience.

3. Information from Communications

  • Emails and Inquiries: Information you provide when contacting us at info@gbpro.online or through our contact form, including project details or feedback.
  • Social Media: Information shared when you interact with us on platforms like Instagram, Facebook, or Clutch.

How We Collect Information

We collect information through:

  • Direct Interactions: When you submit forms, send emails, call us, or engage with our services.
  • Automated Technologies: Cookies, web beacons, and analytics tools (e.g., Google Analytics) that track website usage.
  • Third Parties: Information from social media platforms, business directories, or payment processors when you engage with our services.

How We Use Your Information

We use your information to:

  • Provide and personalize our services, such as designing websites, creating branding materials, or managing digital campaigns.
  • Process payments and manage client relationships.
  • Communicate with you, including responding to inquiries, sending project updates, or sharing promotional offers (with your consent).
  • Improve our website and services by analyzing usage data and feedback.
  • Comply with legal obligations, such as tax reporting or responding to lawful requests.
  • Protect our business, clients, and users by detecting and preventing fraud or abuse.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following cases:

  • Service Providers: With trusted third parties who assist us in delivering services, such as payment processors, hosting providers, or analytics tools. These providers are contractually obligated to protect your data.
  • Legal Requirements: When required by law, such as in response to a subpoena, court order, or regulatory request.
  • Business Transfers: In the event of a merger, acquisition, or sale of GBPro’s assets, your information may be transferred to the acquiring entity.
  • With Your Consent: When you explicitly agree to share your information, such as for a joint marketing campaign.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and deliver personalized content. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings. Types of cookies we use:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytics Cookies: Help us understand how visitors use our site.
  • Marketing Cookies: Used to deliver relevant advertisements (with your consent).

To opt out of non-essential cookies, adjust your browser settings or use the cookie consent tool on our website.

Data Security

We take reasonable measures to protect your information, including:

  • Encryption of sensitive data during transmission (e.g., SSL/TLS for website interactions).
  • Secure storage of data using industry-standard practices.
  • Access controls to limit who can view or process your information.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request updates or corrections to inaccurate data.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Restriction: Request that we limit how we use your data.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.
  • Opt-Out: Opt out of marketing communications or data sharing for non-essential purposes.

To exercise these rights, contact us at info@gbpro.online or by mail at 1st Avenue Northeast 335, Issaquah, WA 98027, United States. We will respond within the timeframes required by law (e.g., 30 days for GDPR, 45 days for CCPA).

California Residents (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, or disclose.
  • Request deletion of your personal information.
  • Opt out of the sale of your personal information (note: we do not sell your data).
  • Non-discrimination for exercising your rights.

EU Residents (GDPR)

If you are in the European Union, you have additional rights, including the ability to lodge a complaint with a supervisory authority if you believe we have violated GDPR.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Contact and project data is retained for the duration of our business relationship and up to 7 years for tax or legal purposes.
  • Website usage data is retained for up to 2 years for analytics purposes.
  • You may request deletion of your data at any time, subject to legal obligations.

International Data Transfers

As a U.S.-based company, your data may be processed or stored in the United States. If you are located outside the U.S., please note that U.S. privacy laws may differ from those in your country. For EU users, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) for international data transfers.

Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or payment processors. We are not responsible for the privacy practices of these sites. Please review their privacy policies before sharing information.

Children’s Privacy

Our services are not intended for individuals under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us immediately to request deletion.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated “Effective Date” at the bottom. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

GBPro
Email: info@gbpro.online

We aim to respond to all inquiries within 5 business days.

Effective Date: August 3, 2025

Sources: Policy structured based on standard privacy regulations (GDPR, CCPA) and adapted to reflect GBPro’s services and contact details from gbpro.net.